Frequently Asked Questions
Can this furniture be used outdoors?
We suggest that you use our furniture indoors or under covered areas. It can easily be moved outdoors for elegant entertaining!
How should I clean my furniture?
Regular brushing or vacuuming is the best way to keep your furniture clean. However it can occasionally be rinsed gently with a hose and left to dry in an airy location.
Can I paint the furniture?
One of our favorite things about wicker is that you can use it for life. A fresh coat of paint is a great way to prolong the life of a damaged piece of wicker.
We are excited to offer our paint program. If you would like us to have your piece professionally painted with the highest quality paint, please reach out.
Do you offer a trade discount?
We do! Please reach out to us to open an account. Save time by going ahead and attaching credentials.
I want to buy several pieces, but shipping cost at checkout seems confusing.
At this time, we have to offer personalized shipping quotes for larger orders. If you would like to get a shipping quote for multiple items, please email us.
What happens if it didn't charge me shipping at checkout?
Some of our items require a custom shipping quote. If you did not get charged for shipping at checkout, you will receive a shipping quote within 48 hours of your order. Once confirmed, we will move forward with your shipment. If you do not want to move forward with the purchase after quote, we are happy to give you a full refund for your order BEFORE shipping.
What is the shipping time on large furniture (velvet glove delivery service) ?
Our main shipper'd lead time can be 4-6 weeks. If you need your product rushed, please let us know and we can quote a rushed shipment.