Thank you for shopping with Varnish Collection. We want you to love your purchase, and we’re here to help if something isn’t quite right. Please review our return and exchange guidelines below.

Return Window

Returns and exchanges must be initiated within 30 days of delivery.

To start a return or exchange, please email hello@varnishcollection.com with:
Your order number
The reason for the return or exchange
Photos, if the item arrived damaged

Return Shipping

Return shipping costs are the responsibility of the customer.

For large furniture, we can offer some white glove or business delivery services to use for shipment.

Large Furniture Items

All large furniture items must be returned in their original packaging.

Refunds for these items are subject to inspection upon return.

A restocking fee of up to 5% may be applied for returned large items.

Condition of Returned Items

Items must be returned in unused, resellable condition.

Any item not in its original condition or damaged upon arrival at our facility may be subject to partial refund or denial.

Damaged or Defective Items

If your item arrives damaged, please contact us at hello@varnishcollection.com with clear photos of the damage.

While we are not responsible for damage incurred during shipping, we will do everything we can to assist you with the carrier’s damage claim process.

Refunds

Once your return is received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be processed back to your original payment method.

Original shipping charges are non-refundable.

If you have any questions about our return process, feel free to reach out to us at hello@varnishcollection.com. We’re here to help!