We allow 30 days from delivery date to return our products for a full refund.
To initiate a return, please contact us at firstname.lastname@example.org
You must ship items back at your own expense. Once we have received the product, we will refund the full amount of your original purchase. Please include a name and order number on the returned parcels.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Some of our items require a custom shipping quote. If you did not get charged for shipping at checkout, you will receive a shipping quote within 48 hours of your order. Once confirmed, we will move forward with your shipment. If you do not want to move forward with the purchase after quote, we are happy to give you a full refund for your order BEFORE shipping.